Our process
Nothing is built before it's agreed.
Four stages. At the end of each one you know exactly what happens next, what it will cover, and what it will not. You decide whether to continue.
- 01
A conversation
We start by talking about how you want to use the space, what already annoys you about it, and what you would rather not spend money on. No site visit needed yet.
You bring
- A rough sense of how you want to use the space
- Anything that currently annoys you about it
- Your own comfort level on budget, in your own words
We bring
- Questions rather than a pitch
- An honest read on whether we're the right fit
- No obligation to go further
- 02
Site visit & planning
We walk the ground together—light, slope, drainage, access, sightlines. This is where a wish list becomes a realistic set of priorities.
You bring
- Access to the space and an hour of time
- Photos or notes you've collected
- Whoever else needs to agree on decisions
We bring
- Assessment of light, slope, drainage and access
- A realistic set of priorities in order
- Clarity on what the site rules in or out
- 03
Design & agreed scope
You get a design and a written scope covering materials, sequence and what is explicitly not included. Nothing moves forward until you approve it.
You bring
- Decisions on the priorities we've ranked together
- Feedback on the design before anything is final
- Written approval when you're happy
We bring
- A design you can actually picture living in
- A written scope, materials list and sequence
- An explicit list of what is not included
- 04
Build & handoff
One team builds the approved scope, with a single point of contact. At the end you get care notes for planting, lighting and surfaces.
You bring
- A cleared route for access and deliveries
- Availability for a short weekly check-in
- Any change requests, early rather than late
We bring
- One team and one point of contact
- The approved scope, built in the agreed sequence
- Care notes for planting, lighting and surfaces at handoff
This is a fictional concept website. No consultations, site visits or building work are actually offered, and no appointment made anywhere on this site is real.
Step one starts with a brief
The planner covers most of what a first conversation would ask. Ten minutes, no contact details required, and you keep the brief either way.